Fifth Third Bank Fax Numbers by Department

Which Fifth Third fax line you need

The Fifth Third contact page lists a phone number and no fax at all. The five numbers above are published inside FAQ answers on 53.com, each attached to one task.

Escrow. A written request to open, review, or remove escrow goes to (513) 358-0621, and Fifth Third asks that it include your full name, full account number, what you want done, and your signature. Forwarding an actual tax or insurance bill is a different queue: (440) 424-5319.

Trouble paying a mortgage. Payment assistance applications go to Customer Care and Loss Mitigation at (513) 358-8786.

Moving a financed vehicle to another state. DMV title requests go to Out of State Transfers at (513) 534-3479, and Fifth Third expects the request on DMV letterhead rather than from the borrower directly.

A death. The death certificate and any accompanying legal documents go to the Probate Team at (616) 653-2455.

Two things do not have a Fifth Third fax. Auto loan proof of insurance goes to an insurance-tracking website rather than a fax line, and the FSA and commuter benefit fax that appears on some Fifth Third PDFs belongs to a third-party administrator, not to the bank.

What customers send to these lines

Fifth Third asks for signed, specific requests rather than general correspondence:

• A signed written escrow request naming your account and what you want changed
• A property tax bill or an insurance bill for an escrowed loan
• A mortgage payment assistance application with income documents and a hardship explanation
• A DMV title request on DMV letterhead for an out-of-state transfer
• A certified death certificate with letters testamentary or other probate documents

Most of these are one to four pages. The assistance application is the exception and runs much longer.

These lines take documents in, not out

Each is an intake queue. Fifth Third works the request and answers by mail, by phone, or by email to the address on the account. No fax comes back and nothing acknowledges arrival at the bank end.

The FaxTerra delivery confirmation fills that in: the number you sent to, the page count, and the timestamp. On an escrow tax bill, where a missed due date turns into a penalty on your account, having the send record is worth the moment it takes to save.

Verify the number before you send

A probate packet carries a death certificate. An assistance application carries your income documents:

• Expand the FAQ answer on 53.com for your task and read the number there. Fifth Third publishes each one alongside the instructions for that specific request.
• Escrow has two lines and they are not interchangeable. A written request and a bill go to different places.
• Never fax wire instructions or a full set of online banking credentials. Fifth Third does not ask for either by fax, and a payment-redirection request that arrived by email is a fraud pattern rather than an errand.
• If a Fifth Third representative gives you a number, use theirs and note who gave it to you.

How to fax Fifth Third without a fax machine

Create a free FaxTerra account with an email address. Upload the signed request or the bill as a PDF or as photos taken with your phone, enter the department number, and send.

A short escrow request or a tax bill sends free within the 10 free pages every account gets each month. A payment assistance package is covered by a one-time credit pack from about 10¢ a page, and the Starter subscription covers a monthly page allowance if you are sending documents repeatedly. See how to send a fax for accepted file types and page limits, faxing financial documents for the wider picture, and the Huntington Bank guide for the neighbouring Ohio bank and how its lines are organized.