Help Center
How FaxTerra Works
Plain-language answers about sending and receiving faxes, plans and pricing, delivery confirmations, and your account — written for anyone, no fax experience needed.
Ask anything about how FaxTerra works
Sending faxes
How to send a fax
What you can send, how pages are counted, size limits, and what happens after you press send.
Delivery & confirmations
The statuses a fax moves through, the confirmation you receive, and why faxes take a little time.
When a fax fails
The common reasons a fax does not go through, what FaxTerra retries for you automatically, and what to do next.
Countries you can fax
Which destinations FaxTerra reaches, and how free pages, credits, and subscriptions differ by country.