Why FaxTerra Exists
A fax service built on the belief that you shouldn’t pay $17/month for something you use twice a year.
FaxTerra started with two faxes.
We needed to send and receive two critical business documents over the course of a month — the kind of paperwork that still requires a fax number in certain industries. Nothing exotic. Just two faxes.
The first stop was eFax, the name everyone knows. What we found was a product that felt like it hadn’t been updated since the mid-2000s — a cluttered interface, confusing navigation, and a subscription that started at $16.95 per month before you could send a single page. For two faxes over two months, that would have been $34 minimum — assuming you remembered to cancel before month three.
That didn’t feel right. Not because $34 is a fortune, but because the service clearly isn’t worth that much. Sending a single fax online costs very little to deliver — it’s one of the lightest things a service can do. Having your own fax number costs more, but nowhere near $16.95 a month. The gap between what it costs to provide and what most services charge is enormous.
Why eFax still looks like it does
eFax, MyFax, MetroFax, and several other brands you’ve probably seen in search results are all owned by one company. Together they do $350 million a year at 43% profit margins — largely from subscribers who rarely fax but keep paying. When a product makes that kind of money without being updated, there’s no financial incentive to improve it.
That’s why the interface feels like 2005, the cancellation process requires a phone call, and the pricing hasn’t moved in a decade. It’s not a product being built — it’s an asset being harvested.
FaxTerra is built on three beliefs
1. Fax is a utility, not a subscription
Most people fax a few times per year. Charging them monthly is the wrong pricing model for the wrong usage pattern. FaxTerra charges per use by default: 10 free pages per month, and credit packs from $1.99 when you need more. If you don’t fax, you don’t pay. See the math on pay-per-use vs subscriptions.
2. The interface should respect your time
People who need to fax something are usually under pressure — a deadline, a legal requirement, an insurance claim. The product should get out of the way: upload your document, preview exactly what the recipient will see (every page, at fax resolution), confirm, and send. You can track delivery in real time and get an email the moment it arrives. It works on your phone or your computer — no app required. Three steps, clear confirmation, no surprises. See how it compares to legacy services.
3. Pricing should be transparent
No mandatory cover pages with ads. No hidden overage fees. No “call to cancel” traps. If you want a subscription for receiving faxes, we offer a dedicated fax number at $4.99/month — and you can cancel from your account settings in one click. The online fax industry has a long history of making cancellation deliberately difficult. We think that’s wrong, and we built the opposite.
The numbers
$0
For up to 10 pages/month
$1.99
For 10 pages, one-time
$4.99
/month with your own number
We’re not the cheapest theoretically possible — we have real costs to cover. But we’re the cheapest credible option on the market, and we’re honest about why.
Common Questions
What is FaxTerra's pricing philosophy?
Fax is a utility, not a subscription product. Most people fax a few times a year. Charging them $12–17 per month is a pricing model designed for the provider's benefit, not the customer's. FaxTerra charges per use: 10 free pages per month, and credit packs from $1.99 for anything above that. Subscriptions are available for people who genuinely need to receive faxes, starting at $4.99/month.
Why is FaxTerra so much cheaper than eFax?
The infrastructure cost of sending a fax online is pennies per page. eFax's $16.95/month price reflects a near-monopoly position established 20+ years ago, not the actual cost of the service. We built on modern, lower-cost infrastructure and chose to pass those savings to users rather than maximize margins.
How reliable is FaxTerra?
FaxTerra runs on production-grade infrastructure with enterprise-level encryption and uptime. Documents are encrypted at rest with AES-256, all transmissions use TLS, and we provide real-time delivery confirmation for every fax.
What does "dormancy-subsidy pricing" mean?
It's the model most fax services use: the majority of subscribers barely use the service, but they keep paying. Their unused subscription fees subsidize the few heavy users. The result is that the person who sends one fax and forgets to cancel for three months pays $50 for a single fax. FaxTerra eliminates this by default — if you don't fax, you don't pay.
How can FaxTerra offer 10 free pages per month?
Because the actual cost of transmitting 10 fax pages is under 10 cents. The free tier costs us almost nothing to operate, and it lets people solve their fax problem without paying when they don't need to. Users who need more can buy credit packs, and the unit economics work.
Try it yourself
10 free pages per month. No credit card. No subscription. See what fax should feel like.
