Nextiva vFax vs FaxTerra
Nextiva vFax includes more pages per dollar than most fax services (500 pages for $7.95 a month on annual billing), but the product has stood still: no mobile app, no international sending, faxes deleted after six months, and cancellation goes through phone or email. FaxTerra starts free, runs month to month, sends internationally, and porting your fax number in is free with any paid plan.
Pricing Comparison
FaxTerra
10 pages/month
50 pages/mo
Includes dedicated fax number
200 pages/mo
Includes dedicated fax number
1000 pages/mo
Includes dedicated fax number
Nextiva vFax
500 pages/mo, annual billing
Includes fax number
1,000 pages/mo, annual billing
Includes fax number
Nextiva vFax pricing verified: August 2026. Competitor pricing changes regularly.
Feature Comparison
| Feature | FaxTerra | Nextiva vFax |
|---|---|---|
| Free tier | ||
| No branding | ||
| Dedicated number | ||
| Fax inbox | ||
| Send + receive | ||
| Cover page | ||
| PDF preview | ||
| Email notifications | ||
| No contract | ||
| Transparent overage pricing |
Nextiva vFax: Pros & Cons
What they do well
- More pages per dollar than any major US fax service (500 pages for $7.95/mo on annual billing)
- Send and receive draw from one pooled allowance, and failed faxes do not count against it
- Published overage price of $0.03 per page
- Discounts when bundled with Nextiva phone service
Where FaxTerra wins
- No mobile fax app: sending is portal or email only
- No international faxing, per Nextiva's own vFAX guide
- Faxes are deleted after six months and cannot be restored, per the vFAX guide
- Advertised prices require annual billing; terms auto-renew the plan, and cancellation goes through phone or email rather than the portal
- Standard plans are not for PHI: Nextiva's terms require its prior written agreement before handling protected health information, and the HIPAA tier has no published price
- 5 MB limit per fax, and only one email address on the account can send by email
The Verdict
If you fax several hundred pages a month inside the US and are comfortable with annual billing, Nextiva vFax is the cheapest per page. FaxTerra is the better fit when you want to start free, pay month to month, fax from a phone app, send internationally, keep faxes longer than six months, or get HIPAA compliance at a published price. And if you are leaving Nextiva, your fax number can come with you: porting in is free with any paid plan.
Frequently Asked Questions
Can I move my Nextiva fax number to FaxTerra?
Yes. Porting a US or Canada fax number in is free with any paid plan. Before you start, collect four things from Nextiva: your account number, the PIN or passcode on the account, the service address exactly as Nextiva has it on file, and a recent bill showing your name, the fax number, and the account number. Then start the transfer at Numbers → "Port an existing number" in your FaxTerra account. Keep your Nextiva service active until the transfer completes — cancelling early is the most common way a transfer fails. Your number stays yours afterward: if you ever leave FaxTerra, you can port it back out, free.
How much does Nextiva vFax cost?
As of August 2026, Nextiva vFax Essential is $7.95/month for 500 pages and Professional is $13.95/month for 1,000 pages, both on annual billing; month-to-month costs more (Essential is $9.95/month). Pages after the allowance are $0.03 each. FaxTerra plans run month to month, starting at $4.99/month with a free tier below that.
Does Nextiva vFax have a mobile app?
No. Nextiva's vFAX guide describes faxing from a mobile device as using email or the vFAX web portal; the Nextiva app in the app stores is its phone product, not fax. FaxTerra has iOS and Android apps for sending and receiving faxes.
Can Nextiva vFax send international faxes?
No. Nextiva's own vFAX guide states that it does not support international faxing. FaxTerra sends to fax numbers in 27 countries with credits or a subscription.
How long does Nextiva vFax keep my faxes?
Six months. Nextiva's vFAX guide states that after six months all fax data is purged from its servers and cannot be restored, and there is no option to extend that window. FaxTerra keeps received faxes for 90 days on the free and Starter plans and a year on Business and Pro, any plan can extend inbox retention, and Business and higher plans can choose how long sent faxes are kept.
Is Nextiva vFax HIPAA compliant?
Not on its standard plans: Nextiva's terms require its prior written agreement before its services are used to handle protected health information, and its HIPAA tier is quoted through sales with no published price. Its own guide also notes that HIPAA vFAX users cannot send faxes via email or receive them as email attachments. FaxTerra publishes its healthcare pricing, signs a Business Associate Agreement at signup, and the details are at faxterra.com/hipaa-fax.
Is Nextiva vFax better than FaxTerra?
For a high-volume US-only sender on Nextiva's phone platform, vFax's page economics are hard to beat. For everyone else, FaxTerra offers a free tier, month-to-month billing, mobile apps, international sending, longer retention, published HIPAA pricing, and free number porting in either direction.
- “They sent the fax absolutely free. Kudos!” — Dan
- “Easy and quick and simple” — Manda
- “Quick, easy, responsive” — David
Switch to a plan that costs less
Every FaxTerra plan includes a dedicated number, sending and receiving, and 10 free pages on top. Cancel anytime.
See FaxTerra PlansJust need to send one fax? Send it free