FaxTerra

Fax Your Virginia Benefits Paperwork

The fax line each Virginia agency publishes for Medicaid and CHIP, SNAP, unemployment, state leave benefits, and state tax, with what that office asks you to put on every page.

Fax Your Documents

10 pages free every month. No credit card.

Where to fax it

2 of the 4 Virginia agencies below publish a fax line for their documents, one runs its program through local offices, so the number is your own county's, and one publishes only a line for a particular form or an appeal. Call the number in the row before you send.

The office asks for your case number on every page. Put it on every page you send, and keep the fax receipt. An office that cannot match a page to a case has to set it aside, and the receipt is what proves you sent it before the deadline.

Call before you send. Agency fax lines change and some stop answering. A short call confirms the number and whether that office is the one holding your case.

Medicaid and FAMIS documents
Cover Virginia

Cover Virginia asks for the items named in the letter it sends when an application needs more information, and says the application may be denied if nobody replies.

Fax
documents Cover Virginia asks for on an application1-888-221-9402
a Medicaid appeal804-452-5454
Source
SNAP and TANF
Department of Social Services

The Department of Social Services directs SNAP case questions and reported changes to the local department of social services that holds the case.

Fax
Your county office’s fax
Find your office
Source
Unemployment insurance appeals
Virginia Employment Commission

The Virginia Employment Commission asks that an unemployment appeal be in writing and give the reasons for the appeal.

Fax

No general fax line published. The lines this office does publish:

a first level unemployment appeal(804) 786-8492
a Commission level unemployment appeal(804) 786-9034
an employer's response to a separation report(804) 343-1459
Source
State income tax correspondence
Virginia Tax

Virginia Tax takes an address, name, or Social Security number change at the individual fax line, and asks for the supporting document with it: a copy of the Social Security card or the ITIN letter from the IRS for a number change.

Fax
individual income tax correspondence804.254.6113
business tax correspondence804.254.6111
a reply to a refund verification letter804.344.8565
Source

What the fax costs on FaxTerra

This is what FaxTerra charges to send it. It is not a fee the office charges.

Sending your packet
Free

Every FaxTerra account gets 10 free pages a month, and a page to a US fax number counts as one. A renewal or verification packet of up to 10 pages sends free, with no credit card.

A second packet the same month
$1.99 for 10 pages

Free pages reset on the 1st. If a second packet in the same month takes you past 10 pages, a FaxTerra Lite pack covers it, with no subscription.

Questions

What do I put on every page I fax to a Virginia agency?

Your case or client number, your name, and your date of birth, unless the row below says the office asks for something else. A page that arrives without a case number has to be matched by hand, which is the slowest path through any agency.

Can I fax a Virginia agency without a fax machine?

Yes. Upload the pages from your phone or computer, enter the office's fax number, and send. The agency receives it as a fax. Every account gets 10 free pages a month, and a page to a US fax number counts as one.

What if the fax line does not answer?

Call the number in that office's row before you try again. A line that rings and never connects will not start working on a retry, and the office can tell you whether the number changed or whether it wants the document another way.

My row says the program runs through county offices. Where do I fax it?

To your own county office, whose fax is in the state directory linked in that row. Virginia does not run that program from one address, so there is no statewide number to give you, and a number from another county will not reach your caseworker.

Is this an official Virginia site?

No. FaxTerra is a fax service. Virginia and the office you are writing to set the rules and decide your case; every number and requirement here is linked to the agency's own page under official sources.

Official sources

FaxTerra is a fax service, not a benefits agency. Virginia and the office holding your case set the rules and decide it; follow their instructions where they differ from anything here. Every number above is linked to the agency page it was read on. Reviewed September 2026.

Faxing something else to a government office? How faxing government forms works.

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Fax your paperwork

Upload the pages from your phone or computer, enter the office's fax number, and send. 10 pages free every month.