FaxTerra
Reference·Reviewed August 2026

Baylor Scott & White Fax Numbers for Medical Records

Baylor Scott & White publishes one fax number for the whole system, plus a Health Information Management line at each hospital. Either works, and the system line is usually simpler.

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Baylor Scott & White Health — system-wide records request
Toll-free
The line Baylor Scott & White gives on its own records page for a completed Authorization for Release of Information. It writes the number as 855.563.BSWH.
+1 (855) 563-2794
Baylor University Medical Center, Dallas — Health Information Management
3500 Gaston Ave, Dallas, TX 75246, Jonsson Basement.
+1 (214) 818-6782
Baylor Scott & White Medical Center – Temple — Health Information Management
2401 S 31st St, Temple, TX 76508. Also serves Baylor Scott & White Continuing Care Hospital.
+1 (254) 724-0676
HealthTexas Provider Network clinics — physician practice records
Toll-free
For records from a Baylor Scott & White clinic visit rather than a hospital stay.
+1 (800) 833-5935

One system line, plus a line at each hospital

Baylor Scott & White gives patients a choice most large systems do not. A completed Authorization for Release of Information can go to a single system-wide fax at (855) 563-2794, handled by the records partner it works with in Addison, Texas, and that route covers every hospital and clinic in the system.

Each hospital also publishes its own Health Information Management fax. Baylor University Medical Center in Dallas uses (214) 818-6782 and the Temple medical center uses (254) 724-0676. Around thirty facilities are listed with their own phone, fax, and in several cases a direct email address.

Clinic records are the one real fork. A visit to a HealthTexas Provider Network clinic is a physician practice record, not a hospital record, and goes to (800) 833-5935. If your care was a hospital stay and a clinic follow-up, that is two requests.

What Baylor Scott & White patients send

Baylor Scott & White publishes four versions of the authorization form, in English and Spanish, in two directions:

  • Authorization for release of information from Baylor Scott & White, to get your records out to yourself or another provider
  • Authorization for release of information to Baylor Scott & White, to bring outside records into your chart
  • A signed request naming the dates of service and the record types you want
  • Disability, FMLA, or leave paperwork a Baylor Scott & White physician has completed

Records can come back to you through the MyBSWHealth app, by mail, or released directly to your personal email address. Pick one on the form. An authorization plus an ID copy is two or three pages, inside the free monthly allowance on every account.

Verify the number before you send

An authorization identifies you and names the records being disclosed. Confirm the destination first:

  • Download the authorization form from bswhealth.com and use the submission details printed on it and on the records page you downloaded it from.
  • Match hospital records to a hospital line and clinic records to the HealthTexas line. They are held by different departments.
  • Baylor Scott & White writes its system fax as a word rather than digits on its own page. Dial the digits, not the letters, if you are entering it by hand.
  • If Baylor Scott & White sent you a letter or a form, the number printed on it belongs to the department expecting your document and beats any general number.

How to fax Baylor Scott & White without a fax machine

Create a free FaxTerra account with an email address, upload the signed authorization as a PDF or as photos taken with your phone, enter the Baylor Scott & White fax number that matches your request, and send. Delivery confirmation arrives by email.

A short authorization sends free within your monthly free pages. See how to send a fax for accepted files and page limits, faxing medical records for the wider process, and the MD Anderson guide if part of your care happened there, since it runs a separate Release of Information office in Houston.

FAQ

Frequently Asked Questions

What is the Baylor Scott & White fax number for medical records?

Baylor Scott & White publishes (855) 563-2794 as a system-wide fax for completed authorization forms, alongside a mailing address in Addison, Texas. Each hospital also publishes its own Health Information Management fax, and clinic records go to a separate line.

Should I use the system fax or my hospital’s fax?

The system line covers every facility and is the simpler choice when you are not sure which hospital holds the record. Use the hospital’s own line when you already know the facility and want the request in front of that department directly.

How do I get records from a Baylor Scott & White clinic rather than a hospital?

Clinic visits are HealthTexas Provider Network records and go to (800) 833-5935. A hospital stay and a clinic visit produce two separate records and need two separate requests.

Can I get my Baylor Scott & White records without a form?

Records already released to your MyBSWHealth account are available there with no form. Anything beyond that needs the signed authorization, which is where the fax number comes in.

Is FaxTerra affiliated with Baylor Scott & White?

No. FaxTerra is an independent online fax service. We deliver your document to the number you enter and confirm when it arrives. We are not affiliated with Baylor Scott & White Health and cannot look up your records.

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