How do I know my fax was delivered?
FaxTerra tracks your fax from the moment you send it until it reaches the other machine, shows you the status the whole way, and gives you a confirmation you can keep.
Last updated: July 2026
The statuses you will see
Every fax has its own status page that updates as it goes:
- Queued — your fax is prepared and waiting its turn to be sent.
- Sending — the call to the recipient's fax machine is in progress.
- Delivered — the other machine received the fax in full.
If it cannot get through, the status shows the reason in plain language instead. See what happens when a fax fails.
Your confirmation
When a fax finishes, FaxTerra emails you the outcome — delivered, or the reason it did not go through. On the fax's status page you also get a downloadable delivery confirmation that records the recipient number and name, the delivered status, the time it was sent and the time it was delivered, the number of pages, and how long the call took. That receipt is worth keeping when you fax something official, like a government form or a legal filing.
Why a fax takes a little time
A fax is a phone call between two machines, and the pages transmit one at a time — so unlike email it is not instant, and a long document takes longer than a short one. A busy or slow receiving machine adds time too. FaxTerra handles the waiting for you and tells you the moment it is done, so there is nothing to watch.
Frequently Asked Questions
Will I get an email when my fax is delivered?
Yes. FaxTerra emails you when the fax is delivered, or once if it could not get through. You do not have to keep the page open while you wait.
Can I prove I sent a fax?
Yes. Each fax has a downloadable delivery confirmation showing the recipient number and name, the delivered status, the sent and delivered times, the page count, and the call duration. This is your receipt.
How long does a fax take?
Usually a few minutes. Because a fax is a phone call that sends pages one at a time, longer documents and busy receiving machines take longer. FaxTerra tells you as soon as it completes.