Fax Your North Carolina Benefits Paperwork
The fax line each North Carolina agency publishes for Medicaid and CHIP, SNAP, unemployment, state leave benefits, and state tax, with what that office asks you to put on every page.
10 pages free every month. No credit card.
Where to fax it
No North Carolina agency below publishes a general fax line for its program's documents: 2 run their programs through local offices, so the number is your own county's. Each row says what its line takes.
The office asks for your case number on every page. Put it on every page you send, and keep the fax receipt. An office that cannot match a page to a case has to set it aside, and the receipt is what proves you sent it before the deadline.
Call before you send. Agency fax lines change and some stop answering. A short call confirms the number and whether that office is the one holding your case.
NC Medicaid asks that copies of the proof documents go in with the application, and that the application be signed, because that is what speeds the county's decision.
A county department of social services has up to 45 days to decide an NC Medicaid application, and up to 90 days for one based on disability.
North Carolina takes a Food and Nutrition Services document by fax at the applicant's own county department of social services, the office whose number is listed in the state directory of all 100 counties.
North Carolina runs Food and Nutrition Services benefits from the date it receives the application, even one that is not yet complete, so the date a faxed application arrives is the date benefits start from.
A North Carolina unemployment appeal must name the Issue ID or docket number being appealed, which is printed on the determination letter, along with the appellant's full legal name and contact information.
The North Carolina Division of Employment Security says an appeal sent by fax, email or post takes longer than one filed online, and asks for several weeks or more before a hearing is scheduled.
No general fax line published. The lines this office does publish:
A request for a copy of a North Carolina return must carry the name as it appeared on the return, the current mailing address, the Social Security number and the tax year, and must be signed.
The North Carolina Department of Revenue asks for 30 days to send a copy of a filed return, and makes no charge for it.
No general fax line published. The lines this office does publish:
What the fax costs on FaxTerra
This is what FaxTerra charges to send it. It is not a fee the office charges.
Every FaxTerra account gets 10 free pages a month, and a page to a US fax number counts as one. A renewal or verification packet of up to 10 pages sends free, with no credit card.
Free pages reset on the 1st. If a second packet in the same month takes you past 10 pages, a FaxTerra Lite pack covers it, with no subscription.
Questions
What do I put on every page I fax to a North Carolina agency?
Your case or client number, your name, and your date of birth, unless the row below says the office asks for something else. A page that arrives without a case number has to be matched by hand, which is the slowest path through any agency.
Can I fax a North Carolina agency without a fax machine?
Yes. Upload the pages from your phone or computer, enter the office's fax number, and send. The agency receives it as a fax. Every account gets 10 free pages a month, and a page to a US fax number counts as one.
What if the fax line does not answer?
Call the number in that office's row before you try again. A line that rings and never connects will not start working on a retry, and the office can tell you whether the number changed or whether it wants the document another way.
My row says the program runs through county offices. Where do I fax it?
To your own county office, whose fax is in the state directory linked in that row. North Carolina does not run that program from one address, so there is no statewide number to give you, and a number from another county will not reach your caseworker.
Is this an official North Carolina site?
No. FaxTerra is a fax service. North Carolina and the office you are writing to set the rules and decide your case; every number and requirement here is linked to the agency's own page under official sources.
Official sources
- medicaid.ncdhhs.gov/apply
- www.ncdhhs.gov/divisions/child-and-family-well-being/food-and-nutrition-services-food-stamps/online-fns-and-snap-recertifications
- www.ncdhhs.gov/divisions/social-services/food-and-nutrition-services-food-stamps
- www.des.nc.gov/appeals/file-appeal
- www.des.nc.gov/documents/lep/english/wage-transcript-and-monetary-determination-english/open
- www.des.nc.gov/about/contact-us
- www.ncdor.gov/taxes-forms/individual-income-tax/customer-education-individuals/how-get-copy-your-north-carolina-return
- www.ncdhhs.gov/divisions/social-services/local-dss-directory
FaxTerra is a fax service, not a benefits agency. North Carolina and the office holding your case set the rules and decide it; follow their instructions where they differ from anything here. Every number above is linked to the agency page it was read on. Reviewed October 2026.
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Fax your paperwork
Upload the pages from your phone or computer, enter the office's fax number, and send. 10 pages free every month.