FaxTerra

Fax Your Tennessee Benefits Paperwork

The fax line each Tennessee agency publishes for Medicaid and CHIP, SNAP, unemployment, state leave benefits, and state tax, with what that office asks you to put on every page.

Fax Your Documents

10 pages free every month. No credit card.

Where to fax it

One of the 4 Tennessee agencies below publishes a fax line for its documents, one runs its program through local offices, so the number is your own county's, and 2 publish only lines for a particular form or an appeal. Call the number in the row before you send.

The office asks for your case number on every page. Put it on every page you send, and keep the fax receipt. An office that cannot match a page to a case has to set it aside, and the receipt is what proves you sent it before the deadline.

Call before you send. Agency fax lines change and some stop answering. A short call confirms the number and whether that office is the one holding your case.

TennCare and CoverKids
TennCare Connect, Division of TennCare

TennCare asks for the name and date of birth on every page sent in, and for the case, application or appeal number on each additional page, and asks that the fax confirmation page be kept.

TennCare may decide an application immediately when it is filed online, but takes up to 45 days in general and up to 90 days for long-term services and supports.

Fax
a paper application, a completed renewal packet and a written cancellation request855-315-0669
Source
SNAP and Families First
Family Assistance, Department of Human Services

Tennessee works SNAP and Families First through a Family Assistance office in every county, so a faxed document goes to that office, the one listed in the state office locator.

A Tennessee eligibility counselor may call about an interview as soon as two days after the completed application arrives.

Fax
Your county office’s fax
Find your office
Source
Unemployment records
Special Services, Department of Labor and Workforce Development

A Tennessee unemployment records request must be in writing, and the department may require a signed authorization with it.

Fax

No general fax line published. The lines this office does publish:

a written request for a letter verifying dates of unemployment and benefit history(615) 253-4649
Source
State taxes
Department of Revenue
Fax

No general fax line published. The lines this office does publish:

a claim for credit or refund of sales or use tax615-532-6396
Source

What the fax costs on FaxTerra

This is what FaxTerra charges to send it. It is not a fee the office charges.

Sending your packet
Free

Every FaxTerra account gets 10 free pages a month, and a page to a US fax number counts as one. A renewal or verification packet of up to 10 pages sends free, with no credit card.

A second packet the same month
$1.99 for 10 pages

Free pages reset on the 1st. If a second packet in the same month takes you past 10 pages, a FaxTerra Lite pack covers it, with no subscription.

Questions

What do I put on every page I fax to a Tennessee agency?

Your case or client number, your name, and your date of birth, unless the row below says the office asks for something else. A page that arrives without a case number has to be matched by hand, which is the slowest path through any agency.

Can I fax a Tennessee agency without a fax machine?

Yes. Upload the pages from your phone or computer, enter the office's fax number, and send. The agency receives it as a fax. Every account gets 10 free pages a month, and a page to a US fax number counts as one.

What if the fax line does not answer?

Call the number in that office's row before you try again. A line that rings and never connects will not start working on a retry, and the office can tell you whether the number changed or whether it wants the document another way.

My row says the program runs through county offices. Where do I fax it?

To your own county office, whose fax is in the state directory linked in that row. Tennessee does not run that program from one address, so there is no statewide number to give you, and a number from another county will not reach your caseworker.

Is this an official Tennessee site?

No. FaxTerra is a fax service. Tennessee and the office you are writing to set the rules and decide your case; every number and requirement here is linked to the agency's own page under official sources.

Official sources

FaxTerra is a fax service, not a benefits agency. Tennessee and the office holding your case set the rules and decide it; follow their instructions where they differ from anything here. Every number above is linked to the agency page it was read on. Reviewed October 2026.

Faxing something else to a government office? How faxing government forms works.

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Fax your paperwork

Upload the pages from your phone or computer, enter the office's fax number, and send. 10 pages free every month.