CVS Fax Numbers for Pharmacy and Clinic Records

Pharmacy records and clinic records are separate

A CVS store can hold two different kinds of record about you. Your prescription history belongs to CVS Pharmacy. A visit to the MinuteClinic inside the same store belongs to MinuteClinic, a separate provider entity with its own privacy office. They use different authorization forms and different fax numbers.

CVS Pharmacy’s Authorization for Disclosure of Protected Health Information tells you to mail the completed form to One CVS Drive, MC-B120, Woonsocket, RI 02895 or fax it to (401) 652-1593. MinuteClinic’s authorization gives its Privacy Office at the same Woonsocket address with fax (401) 652-9093. Sending a prescription-history request to the clinic line does not fail loudly; it just sits.

What CVS customers request

The requests that need a signed form and a fax:

• A full prescription history for a new prescriber, a new pharmacy, or your own files
• A prescription payment summary for taxes or for a flexible spending account
• An immunization record, including COVID-19 vaccination history
• Specialty pharmacy records, which the pharmacy form handles under its “other” option
• A MinuteClinic visit summary or test result
• Revoking an authorization you signed earlier, which goes to the same address or fax as the original

A signed authorization plus an ID copy is two to three pages, inside the free monthly allowance.

Verify the number before you send

A disclosure authorization identifies you and names the records being released. Confirm where it is going:

• Download the form from cvs.com and read the fax number printed in the body of the form you downloaded, not from a summary of it
• Match the form to the record: the pharmacy form for prescriptions, the MinuteClinic form for clinic visits
• If your local store gives you a store fax number, that is for the store, not for the records team, and a records request sent there will not be processed
• Recent prescription history is also in your CVS account online, with nothing to sign and nothing to send

How to fax CVS without a fax machine

Create a free FaxTerra account with an email address, upload the signed authorization as a PDF or as phone photos, enter the CVS fax number that matches your form, and send. The delivery confirmation is worth keeping, because CVS does not send a separate acknowledgment.

See how to send a fax for accepted files and page limits. For the wider process, see faxing medical records, and note that CVS Caremark, the pharmacy benefit manager, is a different organization with a different process even though it shares the CVS name.