HonorHealth Fax Numbers for Medical Records
HonorHealth runs one Release of Information office for the network and a second line for Cancer Care records. Pick the one that matches your care, then send your signed form free from your phone.
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One network office, one cancer care line
HonorHealth centralizes records requests at Network Support Services in Phoenix rather than at each hospital. A medical group, urgent care or hospital record goes to the general Release of Information line at (480) 882-5841, using the HonorHealth Medical Records Release Form. HonorHealth Cancer Care keeps its own form and its own line at (480) 882-5875.
Two other requests go to the general line as well. An amendment request, when you believe something in your chart is wrong, uses the Amendment Request Form. An opt-out of health information sharing uses its own form. Both are addressed to Network Support Services at 2500 W. Utopia in Phoenix.
HonorHealth's release form also lists Health Information Management offices at individual campus addresses, each with its own fax. If the campus that treated you is listed on the form you downloaded, sending to that campus line is a reasonable alternative to the network number.
What patients fax HonorHealth
- The signed Medical Records Release Form, releasing your chart to yourself, a new provider, an attorney or an insurer
- A request to send imaging reports, lab results, operative reports or a discharge summary to a specialist ahead of an appointment
- The Amendment Request Form when a diagnosis, medication or demographic detail in your record is incorrect
- Disability or leave paperwork completed by an HonorHealth physician
HonorHealth's authorization expires on completion or 60 days from the date you sign it, whichever comes first, so a form you signed months ago and never sent has to be redone. A signed release plus an ID copy is usually two to three pages, which sends free.
Verify the number before you send
Your release form carries your name, date of birth, address and dates of service. Confirm the destination first:
- Download the release form from honorhealth.com and read the fax number in the submission block of the form you actually downloaded, then check it against the records-request page.
- Cancer Care records use the Cancer Care form and the Cancer Care line. Sending a Cancer Care request to the general number adds a hand-off you do not need.
- If your campus has its own Health Information Management office listed on the form, either that campus line or the network line reaches a records team.
- Call the Health Information Management phone number on the records-request page and ask them to read the fax number back if anything is ambiguous.
- Skip fax numbers from third-party form sites. Several republish an older revision of the HonorHealth form.
How to fax HonorHealth without a fax machine
Create a free FaxTerra account with an email address, upload the signed form as a PDF or as phone photos, enter the HonorHealth fax number, and send. You get a delivery confirmation by email to keep with your copy of the form.
A two or three page release sends free within your monthly free pages. Longer packets are covered by a one-time credit pack from about 10¢ a page. See how to send a fax for accepted files and page limits, faxing medical records for the wider process, and Virginia Mason for a system that does the opposite and routes by treating location.
Frequently Asked Questions
What is the HonorHealth fax number for medical records?
HonorHealth publishes (480) 882-5841 for its Health Information Management Release of Information office, and (480) 882-5875 for HonorHealth Cancer Care records. The mail alternative for both is Network Support Services, 2500 W. Utopia, Phoenix, AZ 85027.
Which HonorHealth form do I need?
Hospital, medical group and urgent care records use the Medical Records Release Form. Cancer Care records use the HonorHealth Cancer Care Medical Records Form. Correcting something in your chart uses the Amendment Request Form.
How long is an HonorHealth authorization good for?
HonorHealth states the authorization expires upon its completion or 60 days from the date of signature, whichever comes first. Sign and send in the same sitting rather than holding the form.
Can I fax records to HonorHealth instead of requesting them?
Yes. Outside records that a new HonorHealth physician needs go to the same Release of Information office. Put the patient name, date of birth and the receiving physician on the cover sheet so it can be matched to the right chart.
Do I need a HIPAA plan to fax my own medical records?
No. HIPAA obligations sit with the covered entity receiving your records, not with you as the patient sending your own. A free FaxTerra account is enough. Practices and billing companies handling protected health information need a signed Business Associate Agreement, which comes with the FaxTerra Healthcare plan.
Is FaxTerra affiliated with HonorHealth?
No. FaxTerra is an independent online fax service. We deliver your document to the number you enter and confirm when it arrives. We cannot access HonorHealth records or check the status of a request.
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