Virginia Mason Fax Numbers for Medical Records

Three fax lines, chosen by where you were treated

Virginia Mason Medical Center and the Franciscan hospitals merged into Virginia Mason Franciscan Health, and the records departments stayed separate. Virginia Mason Franciscan Health's own instruction is to "Mail, fax or email to the location where you received care."

That gives you three destinations. A hospital stay or clinic visit at Virginia Mason Medical Center in Seattle goes to (206) 792-5716. Care at St. Joseph, St. Michael, St. Anne, St. Clare, St. Francis, St. Elizabeth or St. Anthony goes to the shared hospital Health Information Management line at (253) 428-8365. An office visit with a Franciscan Medical Group primary or specialty care clinic goes to (253) 779-6245.

Virginia Mason Franciscan Health is part of CommonSpirit Health, and the patient portal moved with it: MyVirginiaMason was replaced by the CommonSpirit Patient Portal for Virginia Mason Medical Center and its regional centers, while the other locations use VMFH MyChart. The records departments and their fax numbers did not merge along with the portals.

What patients fax Virginia Mason

The paperwork that still travels by fax is the paperwork that carries a signature:

• A completed Authorization to Release Patient Health Information, releasing your chart to yourself or to a new provider
• A written request in letter form, which Virginia Mason Franciscan Health also accepts as long as it is signed, identifies who receives the records, and says where to send them
• Disability, FMLA or leave paperwork a Virginia Mason physician has completed
• Outside records going the other way, when a non-Virginia Mason clinic needs your history added to your chart

A signed authorization plus a copy of your ID is usually two to four pages, which is inside the free monthly allowance on every FaxTerra account. Radiology images are handled by the imaging center that performed the study rather than by Health Information Management, so ask that center directly for films on disc.

Verify the number before you send

A records authorization carries your name, date of birth, and often your medical record number, so confirm the destination before it leaves your hands:

• Check the fax number against the contact list on the Virginia Mason Franciscan Health records page rather than the one printed on the form. The downloadable authorization form is an older revision and prints a different fax number for the Virginia Mason Medical Center records department than the website does. The website list is the current one.
• If a Virginia Mason department sent you a letter or a form with its own fax number, use that number. It is specific to the team waiting for your document.
• Call the phone number listed beside the fax line and ask them to read it back before you send.
• Do not use a number from a third-party directory or a search snippet. Virginia Mason Franciscan Health publishes these itself.

How to fax Virginia Mason without a fax machine

Create a free FaxTerra account with an email address. Upload your signed authorization as a PDF or as photos taken with your phone, enter the fax number for the location that treated you, and send. Delivery confirmation arrives by email, which is worth keeping because Health Information Management does not acknowledge receipt separately.

Small documents send free within your monthly free pages. Longer packets are covered by a one-time credit pack from about 10¢ a page. For accepted file types and page limits, see how to send a fax. If you are collecting records from several places at once, faxing medical records covers the whole process, and Allina Health is a useful contrast because it runs one central release line for an entire multi-state system.