Mayo Clinic Fax Number for Medical Records

One Release of Information line, not one per campus

Mayo Clinic centralises records requests in Health Information Management Services, and publishes (507) 284-0161 as the fax for that team, with mail going to HIMS Release of Information, Mayo Clinic, 200 First St. SW, Rochester, MN 55905. That covers medical records and imaging.

One exception is worth knowing: a request to *amend* a record, meaning correcting something you believe is wrong, is handled by a different team in Jacksonville, Florida, and Mayo asks for that by email or mail rather than fax. Requests to obtain records are the fax route; requests to change them are not.

What patients send to Mayo Clinic

The common requests:

• A signed authorization releasing your Mayo records to yourself, to a new physician, or to an insurer
• An imaging request, when a new specialist needs the actual study rather than the report
• Records for a second opinion elsewhere, where the receiving clinic gave you a deadline
• Records for a disability, workers’ compensation, or legal matter, usually with a representative’s documentation attached

A signed authorization with an ID copy runs two to four pages. Sending it costs nothing within your monthly free pages.

Verify the number before you send

Your authorization carries your name, date of birth, and Mayo Clinic medical record number. Check where it is going first:

• If Mayo sent you a form or a letter, use the fax number printed on it. A department-specific number beats the general one.
• Otherwise take the number from the medical records page on mayoclinic.org rather than from a search result.
• The Mayo Clinic Patient Portal handles many requests with no form and no fax at all, and is worth checking before you send anything.
• Confirm the number by phone if your request is time-sensitive, and note who you spoke to.

How to fax Mayo Clinic without a fax machine

Create a free FaxTerra account with an email address, upload your signed authorization as a PDF or as phone photos, enter the Mayo Clinic Release of Information fax number, and send. Delivery confirmation arrives by email and is worth keeping, especially when a receiving clinic has given you a date.

See how to send a fax for accepted files and page limits, faxing medical records for the wider process, the Cleveland Clinic guide if you are collecting records from both, and the Kaiser Permanente guide for a system that routes by region instead of publishing one line.