Mount Sinai Fax Numbers for Medical Records

Most Mount Sinai hospitals publish a phone number, not a fax

Mount Sinai Health System answers the records question with a table of sites. For The Mount Sinai Hospital, Mount Sinai Queens, Beth Israel, Brooklyn, Morningside, West, Union Square, the Blavatnik Family Chelsea Medical Center, New York Eye and Ear Infirmary of Mount Sinai, the Behavioral Health Center and South Nassau, it gives an address and a telephone number for Health Information Management. The patient access form itself, MR-200, prints the same table on its back page under the heading “Send Complete Form to the Most Appropriate Area Listed Below.” Neither the page nor the form carries a fax number.

Two hospitals publish one on their own pages. Mount Sinai West gives (212) 523-8035 for its Release of Information unit, alongside three telephone lines. Mount Sinai South Nassau gives (516) 470-6031 and marks it for South Nassau records only.

If you were treated anywhere else in the system, the published destination is the phone number and mailing address for that hospital. Call the number for your site and ask whether Health Information Management will take the form by fax before you send it.

What Mount Sinai patients send

The paperwork that moves this way is the paperwork that carries a signature:

• The Patient Access Request for Medical Information (form MR-200), when you want your own records
• The Patient Authorization for Release of Medical Information to Third Party (form MR-201), when records go to a new doctor, an attorney, or an insurer
• Disability, FMLA, or school and camp forms a Mount Sinai physician has completed and signed
• Records from an outside provider going the other direction, to be added to your Mount Sinai chart

Mount Sinai asks for a copy of a state-issued photo ID with every authorization. A request for a minor also needs a copy of the birth certificate, and a request signed by someone other than the patient needs a power of attorney, health care proxy, or letter of administration. Mount Sinai West states its requests take 7 to 10 business days and charges 12 cents per page, with requests from health care facilities free of charge.

A completed form plus an ID copy runs two to four pages, which is inside the free monthly allowance on every FaxTerra account.

Verify the number before you send

A records request carries your name, date of birth, and often your medical record number. Sending it to the wrong number sends that to a stranger, so confirm the destination first:

• Use the number printed on the Mount Sinai form or letter in front of you. Mount Sinai prints the destination on the form itself, and that beats any general number.
• If you have no form, open mountsinai.org/about/medical-records, find your hospital in the site table, and call the Health Information Management number listed there.
• Ask the person who answers to read the fax number back to you, and write down who you spoke with.
• Skip fax numbers from third-party directories. One widely repeated number for Mount Sinai West is a telephone line, not the Release of Information fax that Mount Sinai prints on its own instruction sheet.

How to fax Mount Sinai without a fax machine

Create a free FaxTerra account with an email address. Upload your signed authorization as a PDF or as photos taken with your phone, enter the Mount Sinai fax number for your hospital, and send. A delivery confirmation arrives by email, which is worth keeping because Health Information Management does not acknowledge receipt separately.

Small documents send free within your monthly free pages. Longer packets are covered by a one-time credit pack from about 10¢ a page. For accepted file types and page limits, see how to send a fax. If you are gathering records from several places at once, faxing medical records covers the whole process, and Cleveland Clinic is a useful comparison because it publishes a single regional Health Information Management line instead of routing by hospital.