OHSU Fax Number for Medical Records
Oregon Health & Science University runs one Release of Information team for the whole system, so there is a single fax number. Send your signed request free from your phone.
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One Release of Information team, one number
OHSU does not split records requests by hospital or clinic. Its Medical Records page gives one form and three ways to return it: email to HIMReception@ohsu.edu, fax to the Release of Information Team at (503) 494-6970, or mail to Health Information Management, Mail Code OP17a, 3181 S.W. Sam Jackson Park Rd., Portland, OR 97239.
The form comes in English and Spanish. OHSU also offers the record itself in an accessible format such as braille, at no extra fee, if you say so when you submit the request. That is unusual enough to be worth knowing about, and it has to be asked for up front rather than after the copy is produced.
What OHSU patients send by fax
The requests that need a signature and a destination:
- A signed request for your own medical records, or a release directing them to a new provider
- A records request when you are transferring care out of OHSU
- A request for records to support a second opinion, which OHSU's specialty programs receive often
- Disability, FMLA, or leave paperwork an OHSU physician has completed and signed
- Outside records going the other way, so an OHSU clinic has your prior history before a first appointment
A signed request plus a photo ID copy is two to three pages, inside the free monthly allowance on every FaxTerra account.
OHSU asks for time to process, so send the request as soon as you know you need the records rather than the week the new appointment lands.
Verify the number before you send
A records request carries your name, date of birth, and the treatment dates you are asking about.
- Download the request form from ohsu.edu and read the submission section on the page you downloaded it from. That is the version OHSU maintains.
- If an OHSU clinic wrote to you asking for something specific, use the number in that letter instead. A clinic number beats a general one when the clinic is the one expecting your document.
- OHSU's public records request process, for university records rather than health records, is a different route entirely. Do not send a patient records request there.
- Skip fax numbers from third-party form sites. Several host old copies of the OHSU form.
How to fax OHSU without a fax machine
Create a free FaxTerra account with an email address. Upload the signed request as a PDF or as photos taken with your phone, enter the OHSU fax number, and send. Delivery confirmation arrives by email, which is worth keeping since a records request is not acknowledged separately.
See how to send a fax for accepted files and page limits, faxing medical records for the wider process of collecting your history, and the Mayo Clinic guide for another academic medical center that runs one national Release of Information line.
Frequently Asked Questions
What is the OHSU fax number for medical records?
OHSU publishes (503) 494-6970 for its Release of Information Team. The alternatives on the same page are email to HIMReception@ohsu.edu and mail to Health Information Management, Mail Code OP17a, 3181 S.W. Sam Jackson Park Rd., Portland, OR 97239.
Can OHSU give me my records in an accessible format?
Yes. OHSU asks you to say so when you submit the form if you need your record in an accessible format such as braille, and states there is no extra fee for making it accessible.
Is there a fee for OHSU medical records?
OHSU charges a fee to cover copying and postage for copies of medical records. Requesting a specific document or a date range rather than the entire chart keeps that smaller.
Do I need a HIPAA plan to fax my own medical records?
No. HIPAA obligations sit with the covered entity receiving your records, not with you as the patient sending your own. A free FaxTerra account is enough. Clinics and billing companies transmitting protected health information need a signed Business Associate Agreement, which comes with the FaxTerra Healthcare plan.
Is FaxTerra affiliated with OHSU?
No. FaxTerra is an independent online fax service. We deliver your document to the number you enter and confirm when it arrives. We cannot access OHSU records or check the status of a request.
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