SBA Disaster Loan Servicing Center Fax Numbers

Which SBA servicing center you need

The SBA splits disaster loan servicing between two centers, and which one holds your loan depends on where it is administered rather than on where you live today. There is no single national servicing fax, and a request sent to the wrong center is not forwarded quickly.

The reliable way to tell is your own paperwork. Every letter, statement and notice the SBA sends about a disaster loan names the servicing center that issued it, along with its address and contact details. Use that name to pick the fax number above. If you have no recent correspondence, call the SBA disaster customer service line and ask which center services your loan number before you send anything.

These lines are for servicing an existing disaster loan, meaning a loan that has already been approved and disbursed. A new application is a different process, and 7(a) business loans are serviced by commercial loan service centers rather than by these two.

What people send to an SBA servicing center by fax

Disaster loan servicing runs on signed requests and supporting documents:

• A deferment or hardship request, with the financial information the SBA asks for
• A payoff request and the payoff-related paperwork that follows it
• Lien release, UCC release and subordination requests, often with a title company’s documents attached
• Insurance and collateral documentation, including proof of hazard or flood coverage on pledged collateral
• Change of address, ownership or entity documents affecting the loan file

Put the loan number on the cover sheet. It is the field the center matches on, and a packet without it waits. Send the documents the request calls for and nothing more: do not include full bank account credentials, and never fax wire or payment instructions. Payments have their own designated channel.

These lines take documents in, they do not answer back

The servicing centers use fax as an intake channel. Your pages are logged into the loan file and worked by a servicing officer, who then responds by mail to the address on the loan or by phone. Nothing comes back on the fax line.

That matters when a request has a date attached to it, such as a payoff quote with an expiry or a deferment tied to a payment due date. The delivery receipt from your send records the destination number, the page count and the time the receiving machine accepted the pages, which is the proof that your request went in before the date, independent of how long the center takes to work it.

Verify the number before you send

A servicing packet carries your loan number, your address and often financial statements. Confirm the destination first:

• Use the fax number on the SBA letter or notice you received. It names the center servicing your loan and is specific to it.
• Call SBA disaster customer service and ask which center holds your loan number, then read the fax number back to them.
• Check the loan type. These are the disaster loan servicing centers. A 7(a) business loan is serviced elsewhere, and older SBA forms circulate with commercial-center numbers on them that no longer resolve to a live page.
• Use sba.gov itself. The SBA publishes each center’s contact details on its own location page, and that is the version to trust over any directory listing.

How to fax the SBA with FaxTerra

Create a free FaxTerra account with an email address. Upload your signed request and its attachments as a PDF or as photos taken with your phone, enter the servicing center’s fax number, and send. Save Word documents as PDF first.

A short request sends free within your monthly free pages. A lien release or a hardship packet with financial statements attached runs longer, and a one-time credit pack from about 10¢ a page covers it. If you are working a loan file over several months, the Starter plan is $4.99/month for 50 pages and includes a fax number of your own. See how to send a fax for accepted files and page limits, faxing financial documents for the wider process, and the Early Warning Services guide for another intake-only line where the paperwork is matched against your file before anything happens.