FaxTerra

Loan Servicer Fax Numbers

Fax lines published by loan servicers in the United States for payoffs, title work, hardship and insurance paperwork, each linked to the page it was read on.

Fax your documents

10 pages free every month. No credit card.

The numbers

19 institutions, alphabetical, 13 with a line listed here. The oldest number here was last checked August 20, 2026.

Check the number against a recent letter, statement or form from the institution before you send. Offices change their fax lines.

Put the loan number and the borrower's name on every page, and send to the department line the entry names.

Aidvantage

Full guide

No fax line we can quote from its own page. The full guide says how to get the current one.

Get the current fax number from Aidvantage's contact page, or call the number on your billing statement and ask for it.

Bridgecrest

Full guide
Customer service: name changes, credit dispute documents, estate paperwork(866) 895-3504

Carrington Mortgage Services

Full guide
Customer service: notices of error, requests for information, credit disputes(800) 486-5134
Property insurance documents(866) 493-1441
Property tax documents(817) 826-0406
Loss Draft Department: insurance claim funds(866) 328-0330
Customer Advocacy Group: escalations(949) 861-9015

Credit Acceptance

Full guide
Title Department: original title requests, title name changes, adding or removing a party(866) 436-4890
Operations Support: estate documentation(866) 808-6559

Edfinancial

Full guide

No fax line we can quote from its own page. The full guide says how to get the current one.

Get the current fax number from Edfinancial's contact page, or call the number on your billing statement and ask for it.

Exeter Finance

Full guide
Insurance Department: proof of insurance, policy updates(800) 422-9765
Customer service: legal name change, identification(214) 572-8199

Freedom Mortgage

Full guide

No fax line we can quote from its own page. The full guide says how to get the current one.

Get the current fax number from the letter or form Freedom sent you, or from your online account.

GM Financial

Full guide
Customer service: title and lien services, name changes, account documents(877) 999-7088

Honda Financial Services

Full guide
Lease payoff: Odometer Disclosure Statement and title release(937) 481-5307
Direct Loan servicing, toll-free fax(866) 222-7060
Direct Loan servicing, international fax(636) 787-4038
FFEL Program and CASH loan servicing(888) 212-5912

Mr. Cooper

Full guide
Research: general correspondence, escrow requests, notices of error(972) 459-1611
Centralized Mod Department: loan modification and mortgage assistance(214) 488-1993
Enrollment Processing: forbearance request form(866) 545-9196

PennyMac

Full guide
Customer service: tax bills, escrow and account requests(866) 577-7205
Mortgage assistance: loan modification and hardship packages(800) 947-1421
Insurance department: proof of homeowners insurance(866) 235-1215

Rocket Mortgage

Full guide
Servicing correspondence: qualified written requests, notices of error, requests for information(972) 315-8637

Sallie Mae

Full guide

The full guide lists its fax lines and what each takes.

SBA Disaster Loan Servicing

Full guide
Disaster Loan Servicing Center, El Paso, TX(202) 481-5105
Disaster Loan Servicing Center, Birmingham, AL(205) 290-7765

Shellpoint Mortgage Servicing

Full guide
General correspondence, toll-free fax(866) 467-1137
Loss mitigation: Mortgage Assistance Application, Form 710(866) 467-1187

Westlake Financial

Full guide

The full guide lists its fax lines and what each takes.

What the fax costs on FaxTerra

This is what FaxTerra charges to send it.

Sending your documents
Free

Every FaxTerra account gets 10 free pages a month, and a page to a US fax number counts as one. A document packet of up to 10 pages sends free, with no credit card.

A second packet the same month
$1.99 for 10 pages

Free pages reset on the 1st. If a second packet in the same month takes you past 10 pages, a FaxTerra Lite pack covers it, with no subscription.

Questions

Can I fax one of these institutions without a fax machine?

Yes. Upload the pages from your phone or computer, enter the fax number from the entry, and send. It goes to that number as a fax. Every account gets 10 free pages a month, and a page to a US fax number counts as one.

What do I put on the pages?

Put the loan number and the borrower's name on every page, and send to the department line the entry names. Each entry says what its own line takes.

The institution I need is not listed. Why?

Because its own pages publish no fax line for payoffs, title work, hardship and insurance paperwork, or none we have read there yet.

Can they fax a reply back to me?

Only to a number of your own. Free sends go out from a shared FaxTerra number, and a fax reply to that number cannot be routed to you. If you expect a reply by fax, you need your own number, which comes with a subscription.

How do I know the fax arrived?

FaxTerra emails you when the fax completes, and every delivered fax has a downloadable receipt with the recipient number, the sent and delivered times and the page count. Delivered means the fax machine that answered at that number confirmed every page. It is not confirmation from the institution that it has received or processed your pages.

Is this an official page of any of these institutions?

No. FaxTerra is a fax service, not one of the institutions listed. Where an institution's own page differs from anything here, follow its page.

Official sources

FaxTerra app5.037 App Store ratings5.026 Google Play reviews
  • "They sent the fax absolutely free. Kudos!" · Dan
  • "No credit card required" · Rob
  • "Receive faxes reliably, all for a great price" · R.A.

Fax your paperwork

Upload the pages from your phone or computer, enter the fax number from the entry, and send. 10 pages free every month.