Tampa General Hospital Fax Number for Medical Records

One fax line, set up for patients

Most hospitals give patients a records fax number that also serves lawyers, insurers, and other hospitals. Tampa General separated them. Its patient access form answers the question directly: to expedite the process, and to make it easier for patients to request copies of their records, the hospital set up a dedicated fax line for patients to submit their requests, and prints the number on the form itself.

The Release of Information service area inside Health Information Management processes requests for both Tampa General Hospital and Tampa General Medical Group, so one request covers care from either. Tampa General states it responds within 30 days of receipt, with a typical turnaround well short of that, and takes an additional 30 days only when records sit in offsite storage.

Tampa General will not fax the records back to you

This is the part that surprises people. Faxing is how you send the request in. It is not how the records come back. Tampa General states plainly that “we only fax patient medical records to other medical facilities for immediate patient care”.

So the request form asks you to pick a return format up front: paper by mail, a CD, encrypted email, your MyChart account, or pickup in person during Release of Information business hours. Radiology and cardiology images come on CD. Choose before you send, because a request without a format selected comes back to you for a second round.

There is no charge when records go directly to your physician or reach you through MyChart. Copies mailed to you can carry a fee for labor, supplies, and postage, and Tampa General says it will tell you the total before providing them.

What to put on the request

The access form asks for what Release of Information needs to find your chart without calling you back:

• Your full name, date of birth, the last four digits of your Social Security number, and a phone number
• Which Tampa General or Tampa General Medical Group location treated you
• The dates of treatment, or a date range
• The specific records you want: an abstract report, discharge summary, history and physical, operative report, lab results, radiology or cardiology reports, progress notes, consultation reports, or an emergency room report
• Your signature, plus your relationship to the patient if you are signing as a legal guardian or personal representative

The form is one page, and the frequently asked questions are on the back. With an ID copy attached that is two or three pages, which sends free.

How to fax Tampa General without a fax machine

Create a free FaxTerra account with an email address, upload the signed form as a PDF or as photos taken with your phone, enter the Tampa General patient fax number, and send. The delivery confirmation is worth keeping, because Release of Information does not acknowledge receipt separately.

A short request sends free within your monthly free pages. See how to send a fax for accepted file types and page limits, faxing medical records for the wider process of collecting your own records, and AdventHealth if part of your care happened at one of its Tampa Bay campuses, which use a different records line.