Trinity Health Fax Numbers for Medical Records

Three organizations are called Trinity Health

This is the first thing to settle, because a records request sent to the wrong Trinity Health goes to a company that has never treated you.

• Trinity Health, headquartered in Livonia, Michigan, at trinity-health.org. A national system organized into regional health ministries, each with its own site and its own Health Information Management office.
• Trinity Health in Minot, North Dakota, at trinityhealth.org. A separate organization with a single Release of Information office, reachable at (701) 418-7671.
• Trinity Health System in Steubenville, Ohio, at trinityhealth.com. A third, unrelated organization.

The domain is the quickest tell. If the discharge paperwork, the bill, or the patient portal you use points at one of those three addresses, that is the organization holding your chart.

The national Trinity Health routes records to the ministry that treated you

Trinity Health's headquarters site publishes no records fax and no national records address. It routes patients to the regional community, and each region answers the question differently.

Trinity Health Of New England takes the completed authorization by fax at (610) 879-9041, by email, or by mail to Health Information Management at 114 Woodland Street in Hartford. That one office covers Johnson Memorial Hospital, Mercy Medical Center, Mount Sinai Rehabilitation Hospital, Saint Francis Hospital, Saint Mary's Hospital, and the Connecticut medical group. Its Massachusetts medical group is separate, in Chicopee.

Trinity Health Mid-Atlantic splits by hospital. Saint Francis Hospital in Wilmington takes the form by fax at (844) 472-0598 or by email. Mercy Fitzgerald, Mercy Philadelphia, and Nazareth Hospital take it by email or in writing. St. Mary Medical Center publishes its own separate Health Information Management fax.

Trinity Health Michigan publishes no fax at all on its medical-records page. It lists a phone number for each location, from Ann Arbor and Chelsea to Grand Haven and Muskegon, and asks patients to contact that location directly.

What Trinity Health patients send

The documents that still travel this way carry a signature:

• A signed authorization releasing your record to yourself or to a new provider, on the form for your region
• A records request when you are changing systems and the next clinic needs your history
• Guardianship, power of attorney, or health care proxy paperwork, attached to a request you are making on someone else's behalf
• Disability, FMLA, or leave forms a Trinity Health physician has completed

Trinity Health Of New England states that a request is processed within 30 calendar days unless it tells you otherwise. A signed authorization plus an ID copy is two to four pages, which is inside the free monthly allowance on every FaxTerra account.

Verify the number before you send

Confirm the destination before a document with your date of birth on it leaves your hands:

• Start from the regional site, not from a search result. The regional Trinity Health site for the state you were treated in publishes its own contacts, and those are the ones its staff watch.
• Use the fax number printed on the authorization form you downloaded, if the form has one.
• Call the Health Information Management number for your hospital and ask them to read the fax number back to you.
• Check that the organization matches. A Connecticut number will not help a patient treated in Minot, and the two are not the same company.

How to fax Trinity Health without a fax machine

Create a free FaxTerra account with an email address, upload the signed authorization as a PDF or as phone photos, enter the fax number for your region, and send. A delivery confirmation arrives by email.

Small documents send free within your monthly free pages, and longer packets are covered by a one-time credit pack from about 10¢ a page. See how to send a fax for accepted files and page limits, faxing medical records for the wider process, and the Kaiser Permanente guide for another national system that routes records by region.