UPMC Fax Numbers for Medical Records
UPMC has no single records fax. Each hospital or regional Health Information Department runs its own Release of Information line. Find the one that treated you, then send free from your phone.
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UPMC routes records requests by hospital
UPMC runs dozens of hospitals across Pennsylvania, New York, and Maryland, and there is no central records office that covers all of them. The instruction UPMC gives, on its own pages and to physician practices, is the same either way: send your request to the hospital where the care happened.
The central Pennsylvania hospitals share one Health Information Department in Harrisburg, so (717) 782-3671 covers UPMC Harrisburg, Memorial, Carlisle, Hanover, Lititz, West Shore, and York between them. UPMC Williamsport runs its own Health Records Department at (570) 321-2138, and UPMC Western Maryland its own at (240) 964-8447.
The Pittsburgh-area hospitals route differently again. UPMC directs physician practices requesting records there to an online portal run with a records vendor rather than to a fax line, and the hospital’s own medical records page carries the current instruction for patients.
What UPMC patients send
Every route starts with the same document, a signed Authorization to Use or Disclose Health Information:
- Your own copy of a hospital record, sent to you or to a new provider
- Records moving to a clinic outside UPMC when you change doctors
- Disability, FMLA, or leave paperwork a UPMC physician has completed
- Imaging, which several UPMC hospitals route to a separate department from the written chart
UPMC Western Maryland asks for a copy of your photo ID and a phone number with the form, and states that unsigned requests are not processed. That is a good default everywhere: sign it, attach the ID, include a number they can reach you on. An authorization with an ID copy is two or three pages, which is inside the free monthly allowance.
Verify the number before you send
A signed authorization identifies you and names the records being released. Confirm the destination first:
- Match the fax number to the hospital that treated you. A request faxed to Harrisburg does not reach Williamsport.
- If UPMC sent you a form or a letter, use the number printed on it. That belongs to the department expecting your document.
- Not every UPMC hospital will fax records back to you. UPMC Western Maryland states it cannot, and mails the copies or holds them for pickup instead.
- Requests for records at Pittsburgh-area hospitals may go through a portal rather than a fax. Check that hospital’s own medical records page before assuming fax is available.
How to fax UPMC without a fax machine
Create a free FaxTerra account with an email address, upload the signed authorization as a PDF or as photos taken with your phone, enter the UPMC fax number for the hospital that treated you, and send. The delivery confirmation is worth keeping, since Release of Information does not acknowledge receipt separately.
A short authorization sends free within your monthly free pages. See how to send a fax for accepted file types and page limits, faxing medical records for the wider process, and the Penn Medicine guide if part of your care happened at a Philadelphia-area hospital, which publishes a separate records fax for each of its own hospitals.
Frequently Asked Questions
What is the UPMC fax number for medical records?
There is no single one. UPMC routes records requests to the hospital that treated you. The central Pennsylvania hospitals share (717) 782-3671, UPMC Williamsport uses (570) 321-2138, and UPMC Western Maryland uses (240) 964-8447. For other hospitals, check that hospital’s own medical records page.
Can I email my UPMC authorization form instead of faxing it?
Several UPMC locations accept a scanned form by email as well as by fax, and each hospital’s records page names the address it uses. Fax remains the route every location publishes.
Will UPMC fax my records back to me?
Not everywhere. UPMC Western Maryland states it cannot fax medical records because of confidentiality, and mails your copy to the address on the authorization form or holds it for pickup. Check the instruction on the form for the hospital you are writing to.
How do I get UPMC records sent to a new doctor?
Name the receiving practice on the authorization form, with its address and fax number, and send the form to the UPMC hospital that treated you. Provider-to-provider requests are usually faster than requesting the records yourself and forwarding them.
Is FaxTerra affiliated with UPMC?
No. FaxTerra is an independent online fax service. We deliver your document to the number you enter and confirm when it arrives. We are not affiliated with UPMC and cannot look up your records.
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