Fax Your Hawaii Benefits Paperwork
The fax line each Hawaii agency publishes for Medicaid and CHIP, SNAP, unemployment, state leave benefits, and state tax, with what that office asks you to put on every page.
10 pages free every month. No credit card.
Where to fax it
One of the 4 Hawaii agencies below publishes a fax line for its documents, 2 run their programs through local offices, so the number is your own county's, and one publishes only a line for a particular form or an appeal. Call the number in the row before you send.
The office asks for your case number on every page. Put it on every page you send, and keep the fax receipt. An office that cannot match a page to a case has to set it aside, and the receipt is what proves you sent it before the deadline.
Call before you send. Agency fax lines change and some stop answering. A short call confirms the number and whether that office is the one holding your case.
The Med-QUEST Division asks that a paper Medicaid application be filled out as completely as possible, printed, and then mailed or faxed to the Eligibility Office nearest the applicant.
The Benefit, Employment and Support Services Division will accept a SNAP and financial assistance application carrying only the applicant's name, address and signature, and asks for the remaining answers before any benefit is issued.
The Benefit, Employment and Support Services Division sets the filing date of a SNAP or financial assistance application by the day it is received, and pays benefits from that filing date, which is what makes the date a fax arrives matter.
An appeal of an unemployment benefit determination must reach the Employment Security Appeals Referees' Office within 10 days of the determination's mailing date, and an appeal filed between 10 and 30 days must show good cause for the delay.
The Employment Security Appeals Referees' Office sets most unemployment appeal hearings 21 to 27 days after the appeal is filed, and notifies every party of the date, time, place and issues.
The Department of Taxation asks anyone replying to one of its letters, notices or bills to call the phone number printed on that correspondence, because the office that issued it is not always the General Assistance line.
No general fax line published. The lines this office does publish:
What the fax costs on FaxTerra
This is what FaxTerra charges to send it. It is not a fee the office charges.
Every FaxTerra account gets 10 free pages a month, and a page to a US fax number counts as one. A renewal or verification packet of up to 10 pages sends free, with no credit card.
Free pages reset on the 1st. If a second packet in the same month takes you past 10 pages, a FaxTerra Lite pack covers it, with no subscription.
Questions
What do I put on every page I fax to a Hawaii agency?
Your case or client number, your name, and your date of birth, unless the row below says the office asks for something else. A page that arrives without a case number has to be matched by hand, which is the slowest path through any agency.
Can I fax a Hawaii agency without a fax machine?
Yes. Upload the pages from your phone or computer, enter the office's fax number, and send. The agency receives it as a fax. Every account gets 10 free pages a month, and a page to a US fax number counts as one.
What if the fax line does not answer?
Call the number in that office's row before you try again. A line that rings and never connects will not start working on a retry, and the office can tell you whether the number changed or whether it wants the document another way.
My row says the program runs through county offices. Where do I fax it?
To your own county office, whose fax is in the state directory linked in that row. Hawaii does not run that program from one address, so there is no statewide number to give you, and a number from another county will not reach your caseworker.
Is this an official Hawaii site?
No. FaxTerra is a fax service. Hawaii and the office you are writing to set the rules and decide your case; every number and requirement here is linked to the agency's own page under official sources.
Official sources
- medquest.hawaii.gov/content/medquest/en/contact-us.html
- medquest.hawaii.gov/content/medquest/en/members-applicants/get-started/how-to-apply.html
- medquest.hawaii.gov/content/dam/formsanddocuments/med-quest/staywellstaycovered/n14v2024/ENGLISH_N14_update%20022024.pdf
- humanservices.hawaii.gov/bessd/snap-financial-assistance-processing-centers-statewide-locations
- humanservices.hawaii.gov/bessd/files/2025/01/DHS-1240-Application-for-Financial-and-SNAP-Assistance-REV-12-2024-Final.pdf
- labor.hawaii.gov/ui/contact
- labor.hawaii.gov/esaro/appeals-process
- labor.hawaii.gov/ui/electronic-document-upload
- tax.hawaii.gov/contact
- tax.hawaii.gov/eservices
- humanservices.hawaii.gov/bessd
- labor.hawaii.gov/ui/unemployment-office-locations
FaxTerra is a fax service, not a benefits agency. Hawaii and the office holding your case set the rules and decide it; follow their instructions where they differ from anything here. Every number above is linked to the agency page it was read on. Reviewed October 2026.
Faxing something else to a government office? How faxing government forms works.
- "They sent the fax absolutely free. Kudos!" · Dan
- "No credit card required" · Rob
- "Receive faxes reliably, all for a great price" · R.A.
Fax your paperwork
Upload the pages from your phone or computer, enter the office's fax number, and send. 10 pages free every month.