Regions Bank Fax Numbers by Department
Regions publishes more fax numbers than most banks, most of them mortgage servicing lines in Hattiesburg, Mississippi. Find the queue you need, then send free from your phone.
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Which Regions fax line you need
Regions publishes an Important Fax Numbers table on its mortgage account page and prints a fax number on nearly every mortgage form it offers. The result is one of the most complete published sets in retail banking, and also one where reading the form matters.
Paying off a loan. The home equity line payoff form goes to (601) 554-2017, which Regions lists as both mortgage customer service and payoff intake.
Letting someone else speak for you. The Borrower Information Release form and mortgage research requests go to (601) 554-2011.
Chasing a release that never recorded. The Request for Research and Cancellation goes to (833) 430-0346, with one exception Regions calls out on the form itself: a home equity product paid in full before October 2020 goes instead to the release department at (205) 261-7295.
Setting up automatic payments. The automatic draft form goes to (601) 554-2385 with a voided check for the account being drafted.
Trouble paying. Hardship packages and the Borrower Affordability Attestation go to (800) 256-7200.
Escrow. Insurance bills go to (843) 413-7805 and tax bills to (817) 826-1186.
Electronic banking problems. Errors and questions about online banking services go to (205) 420-6636, the address and fax printed in the service agreement.
Regions publishes no auto loan insurance or subpoena fax, and its subordination request form carries only a field for the requester fax rather than a Regions number.
What customers send to these lines
Regions is form-driven, and the form usually prints its own destination:
- The home equity line payoff form, signed
- The Borrower Information Release form naming who may discuss your loan
- The Request for Research and Cancellation when a lien release has not been recorded
- The automatic draft form with a voided check
- A hardship package with the Borrower Affordability Attestation and income documents
- Insurance declaration pages and property tax bills for an escrowed loan
Most forms are one to three pages. A hardship package with income documentation is the long one.
These lines take documents in, not out
Each number is an intake queue. Regions works the request and replies by mail, by phone, or through online banking. Nothing returns by fax and no receipt is generated at the Regions end.
Save the FaxTerra delivery confirmation instead: destination number, page count, and the timestamp the receiving machine accepted the pages. On a lien release research request, where the whole issue is a record that did not get created, being able to date your own submission is exactly the kind of evidence that ends the argument.
Verify the number before you send
These forms carry account numbers, and the automatic draft form carries your bank routing details:
- Read the fax number printed on the Regions form you downloaded. Regions puts it in the instructions on the form, and the research form even routes differently depending on when the loan paid off.
- Several of these numbers share the 601-554 prefix in Hattiesburg. Check the last four digits before sending.
- Never fax wire instructions or online banking credentials. Regions asks for neither by fax, and a payoff or closing wire instruction that arrived by email is the standard opening of a wire fraud.
- Where no Regions fax is published, such as auto loan insurance, use the route Regions names rather than a number from a directory site.
How to fax Regions Bank without a fax machine
Create a free FaxTerra account with an email address. Upload the completed form and any attachment as a PDF or as photos taken with your phone, enter the number printed on the form, and send.
A one to three page form sends free within the 10 free pages every account gets each month. A hardship package is covered by a one-time credit pack from about 10¢ a page, and the Starter subscription covers a monthly page allowance if you send often. See how to send a fax for accepted file types and page limits, faxing financial documents for the wider picture, and the M&T Bank guide for the other bank in this directory that publishes a full mortgage fax table.
Frequently Asked Questions
What is the Regions Bank fax number?
Regions publishes several. The Important Fax Numbers table on its mortgage account page lists (601) 554-2017 for customer service, (843) 413-7805 for insurance bills, and (817) 826-1186 for tax bills. Individual forms name their own numbers.
Where do I fax a payoff form to Regions?
To (601) 554-2017, which Regions names on its home equity payoff page as the destination for the completed and signed payoff form.
My Regions lien release was never recorded. Where do I send the research request?
Fax the Request for Research and Cancellation to (833) 430-0346. If the home equity product paid in full before October 2020, the form directs the request to the Regions release department at (205) 261-7295 instead.
Where do I send escrow tax and insurance bills at Regions?
Tax bills go to (817) 826-1186 and insurance bills to (843) 413-7805. They are separate queues, so sending both to one number delays whichever landed in the wrong place.
Is FaxTerra affiliated with Regions Bank?
No. FaxTerra is an independent online fax service. We deliver your document to the number you enter and confirm when it arrives. We cannot access your accounts or check the status of a request.
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