Wells Fargo Fax Numbers by Department
Wells Fargo publishes no general customer-service fax. Each line below belongs to one team and takes one kind of document. Send yours free from your phone or computer.
10 pages free every month. No credit card.
Which Wells Fargo fax line you need
Wells Fargo lists no fax number on its contact-us or addresses pages. Every number below comes from the page or the form for one specific task.
A death in the family. The Estate Care Center takes the death certificate and letters testamentary at (866) 358-1145.
Acting for a borrower. The Personal Lending Group power of attorney packet, which covers mortgage, home equity, auto and personal loans, goes to (877) 722-5232.
Trouble paying a mortgage. The mortgage assistance application and the Authorization to Release Information that lets a housing counselor speak for you both go to (866) 359-7363.
A financed vehicle changing states or countries. Title documents go to Wells Fargo Auto at (844) 497-8670.
Brokerage forms. Wells Fargo Advisors and WellsTrade applications go to (844) 879-1439.
Two lines are not for customers at all. Balance Confirmation Services takes verification-of-deposit requests from third parties who already hold your signed authorization: (844) 879-0544 for lenders and creditors, (844) 879-0412 for medical and public assistance agencies. If a lender asks you for a verification of deposit, the lender sends the request, not you.
Two more belong to Wells Fargo Retail Services, which runs private-label store credit card programs: (866) 656-0056 for disputes and (800) 499-2567 for fraud. These are the right lines for a store card issued through that program and the wrong ones for a Wells Fargo Visa or Mastercard. Consumer credit card disputes on Wells Fargo's own cards have no published fax; they go online or by phone.
Auto lien release and payoff have no published consumer fax either, only the title line above.
What customers send to these lines
The documents are the ones a signature or a seal makes real:
- Death certificate, letters testamentary, small-estate affidavit
- A power of attorney packet covering a loan, with the required identification
- The mortgage assistance application with pay stubs, tax returns and a hardship letter, frequently 15 to 30 pages
- Third-party Authorization to Release Information for a mortgage
- Title transfer documents and out-of-country authorizations for an auto loan
- Brokerage account applications, transfer forms and beneficiary designations
The mortgage assistance package is the one that runs long, and it is the reason page count matters on this list.
These lines take documents in, not out
All of them are intake queues. Wells Fargo works the file and responds through the account site, by phone, or by letter. No fax comes back, and no acknowledgement is generated when your pages land.
So keep the delivery confirmation FaxTerra emails you: the destination number, the page count, and the timestamp. On a mortgage workout, where a servicer decision often turns on whether a complete package arrived before a date, that record is the thing you will want.
Verify the number before you send
An estate packet contains a death certificate. A hardship package contains your tax returns. Neither can be recalled:
- Use the number printed on the Wells Fargo form or letter you are working from. Both PDFs above name their own destination.
- Keep store card paperwork away from the bank lines. Retail Services is a separate program, and a Wells Fargo Visa dispute does not belong there.
- Never fax wire instructions or a full set of online banking credentials. Wells Fargo requests neither by fax, and a routine-looking instruction to redirect a payment is how a wire fraud starts.
- A consumer card dispute fax number circulates on comparison sites. It appears on no Wells Fargo page, so this guide does not repeat it.
How to fax Wells Fargo without a fax machine
Create a free FaxTerra account with an email address. Upload the signed documents as a PDF or as phone photos, enter the department fax number, and send. Delivery confirmation arrives by email.
An estate or title packet usually sends free within the 10 free pages every account gets each month. A full hardship application is covered by a one-time credit pack from about 10¢ a page, and the Starter subscription covers a monthly page allowance if a workout has you sending updated documents month after month. See how to send a fax for accepted file types and page limits, faxing financial documents for the wider picture, and the Chase guide if you are settling an estate that spans more than one bank.
Frequently Asked Questions
What is the Wells Fargo fax number?
There is no general one. Wells Fargo publishes department lines, including (866) 358-1145 for the Estate Care Center, (877) 722-5232 for a loan power of attorney, (866) 359-7363 for mortgage assistance, and (844) 497-8670 for auto title transfers.
Where do I fax a death certificate to Wells Fargo?
To the Estate Care Center at (866) 358-1145, with the letters testamentary or letters of administration naming you. Put the deceased account holder name on the cover sheet so the documents can be matched to the file.
Can I fax a Wells Fargo credit card dispute?
Not on a Wells Fargo consumer card. Those disputes go through the account site or the number on the back of the card. The two dispute and fraud fax numbers here belong to Wells Fargo Retail Services, which runs store-branded card programs.
Who uses the Balance Confirmation Services fax numbers?
Third parties, not customers. A lender, creditor, or benefits agency that already holds your signed authorization faxes the request in and gets the verification back. If you have been asked for a verification of deposit, pass the request to whoever asked.
Is FaxTerra affiliated with Wells Fargo?
No. FaxTerra is an independent online fax service. We deliver your document to the number you enter and confirm when it arrives. We cannot access your accounts or check the status of a request.
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